Returns & Exchanges
At American Uncle, we strive to ensure every snack box arrives in perfect condition; however, due to the perishable nature of our products, we can only accept returns on non-food items or damaged goods. If your order is incorrect or arrived in poor condition, please contact us within 14 days for a full refund or replacement.
Return Process
- 1.Contact Support
Send an email to our support team with your order number and a brief explanation of the issue with your snacks.
- 2.Submit Documentation
Attach clear photos of the damaged packaging or incorrect items to help us verify the claim and improve our shipping process.
- 3.Receive Authorization
Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a direct refund.
- 4.Refund Processing
Once approved, your refund will be processed back to your original payment method within 5-7 business days.